Angel Food
Innovation and expertise in gluten-free baking and pastry-making

Viale IV Novembre, 2 - 23014 Delebio (SO) - Italy
Tel: +39 392 3268696
Email: info@angelfood.it
VAT: IT01031100140

 

CODE OF ETHICS AND CONDUCT

Angel Food - June 2026

INTRODUCTION

Angel Food was founded on the belief that gluten-free baking can achieve quality standards equal to, or even higher than, those of traditional baking and pastry-making.

The Company develops ingredients, blends, and technical solutions for food industry professionals, operating according to the principles of responsibility, transparency, innovation, and respect for people.

This Code of Ethics and Conduct defines the values and standards that govern the Company’s activities and the conduct of all individuals who collaborate with Angel Food.

PART I - CODE OF ETHICS

1. Scope of Application

This Code applies to owners, employees, collaborators, consultants, suppliers, distributors, business partners, and all individuals acting on behalf of or in the interest of Angel Food.

All recipients are required to be familiar with its contents and to comply with its principles.

2. Vision

To contribute to the evolution of gluten-free baking and pastry-making through innovative, safe, and accessible solutions for professionals worldwide.

3. Mission

To develop ingredients and technologies that enable food industry professionals to create high-quality gluten-free products, streamline production processes, and achieve consistently reliable results.

4. Core Values

4.1 Specialization

Angel Food operates exclusively within the gluten-free sector.

This specialization enables the Company to concentrate expertise, resources, and research on a clearly defined field, delivering highly reliable and effective solutions.

4.2 Quality

Quality applies to every aspect of the Company’s operations, not only to the final product.

All decisions are guided by safety, reliability, consistency, and customer satisfaction.

4.3 Innovation

Continuous improvement is an essential component of the Company’s identity.

Innovation is encouraged at every level as a driver of development and long-term growth.

4.4 Integrity

The Company operates with honesty, fairness, and transparency towards customers, suppliers, collaborators, and institutions.

Trust is a fundamental asset of Angel Food.

4.5 Responsibility

Each individual is responsible for their actions and their contribution to collective results.

Issues are addressed constructively and with a solution-oriented approach.

4.6 Respect

Angel Food promotes a professional environment based on mutual respect, collaboration, and recognition of individual competence.

Any form of discrimination, harassment, or abusive conduct is not tolerated.

4.7 Technical Competence and Scientific Integrity

All technical information, guidance, and recommendations provided by the Company are based on verifiable data, practical experience, and up-to-date scientific knowledge.

The Company avoids misleading claims, unsupported assertions, or statements lacking adequate technical foundation.

PART II - CODE OF CONDUCT

5. Compliance with Laws and Regulations

All activities must be conducted in full compliance with applicable laws and regulations in the countries where Angel Food operates.

6. Food Safety

Food safety is a primary and non-negotiable requirement.

The Company implements procedures and controls designed to ensure that all products are safe, compliant, and suitable for their intended use.

7. Gluten-Free Assurance

Angel Food operates within a supply chain dedicated exclusively to gluten-free products.

The Company implements all reasonably necessary measures to prevent cross-contamination and ensure the highest standards of safety, consistency, and reliability.

Maintaining gluten-free integrity is a core commitment of the Company.

8. Customer Relationships

Relationships with customers are based on fairness, professionalism, and transparency.

The Company commits to:

• providing accurate and clear information

• delivering competent technical support

• fulfilling contractual obligations

• handling complaints promptly and responsibly

9. Suppliers and Business Partners

Suppliers and partners are selected based on objective criteria including quality, reliability, competence, regulatory compliance, and sustainability.

All relationships are based on mutual respect and good faith.

10. Fair Competition

Angel Food competes based on the quality of its products, expertise, and services.

Any unfair, deceptive, or anti-competitive practice is prohibited.

11. Anti-Corruption

It is strictly prohibited to offer, promise, request, or accept any undue advantage intended to obtain personal or business benefits.

Gifts or business courtesies are permitted only if of symbolic value and consistent with standard commercial practice.

12. Confidentiality

All technical, commercial, operational, and strategic information belonging to the Company must be treated as confidential.

Such information must not be disclosed without proper authorization.

13. Intellectual Property

Recipes, formulations, procedures, technical documentation, trademarks, content, and know-how developed by Angel Food constitute Company assets and are protected accordingly.

14. Use of Digital and IT Resources

Information technology and digital systems must be used responsibly and in compliance with applicable regulations.

15. Health and Safety at Work

Angel Food promotes safe, orderly, and healthy working environments.

All collaborators are required to actively contribute to risk prevention and workplace safety.

16. Sustainability and Resource Efficiency

The Company promotes responsible use of resources and continuously works to reduce waste, inefficiencies, and unnecessary environmental impact.

PART III - FINAL PROVISIONS

17. Reporting of Violations

All recipients are encouraged to report any behavior that violates this Code, applicable laws, or the principles of fairness and integrity.

All reports are handled with confidentiality and impartiality.

18. Disciplinary Measures

Violations of this Code may result in proportionate measures, in accordance with applicable laws and contractual obligations.

19. Effective Date

This Code of Ethics and Conduct becomes effective on the date of its publication and serves as a reference framework for all activities carried out by Angel Food.